Electrical Tips and FAQs
On this page you’ll find some helpful tips to try before you call us, and answers to some common questions our customers ask. Please read all the information presented here before proceeding, and give us a call if you have any questions about the services we offer.
- ELECTRICAL SERVICE WORK IS DANGEROUS!There is a serious risk of shock, severe injury, death and fire when working with residential and commercial electrical circuits and devices. In case of fire or injury, call your local 911 emergency service.
- If you are not completely sure of what you are doing, please do not attempt repair or installation.Call a licensed professional who can make sure your work is done according to applicable local laws and codes that are designed to prevent injury and fire.
- If a circuit is not working, first look for a GFCI outlet on the circuit nearby. GFCI stands for Ground Fault Circuit Interrupter. These outlets are designed to protect you from shock and fire. These outlets are common in bathrooms, kitchens, laundry rooms, basements and in outdoor locations. There are two buttons on the outlet, one marked “TEST” and the other marked “RESET.”
- Press the RESET button if it has tripped. The TEST button is used to test normal functioning of the outlet. GFCI outlets can trip due to improper ground, overload conditions, or other problems.
- If the RESET button trips again and the circuit will not stay reset, unplug any devices on the circuit and call us at 303-892-0027 – there may be a serious problem with your wiring.
- Modern circuit breakers are designed to be reset easily when a circuit is accidentally and temporarily overloaded. While older buildings may still have screw-in, plug-style fuses, most buildings nowadays use breakers that operate like a simple switch.
- Locate your main circuit panel. Open it and identify the breaker in the panel that has tripped. Look for a breaker that is in the “OFF” position, or one that is between “OFF” and “ON.” There may be a red indicator on the breaker that has tripped. Refer to the panel manufacturer’s documentation, if available.
- Reset the breaker by pushing the lever to the OFF position, then back to the ON position until you hear a “click.”
- If the breaker trips again, or trips often, there is a dangerous condition on the circuit, or a problem with a device plugged into the circuit. Because there is a risk of fire or injury, make sure the breaker remains in the OFF position, and call us at 303-892-0027 to schedule a service call.
Frequently Asked Electrical Questions
How much do you charge?
Call 303-892-0027 for our current rates, or use our contact form.
Is Electri-Serve licensed?
Yes, we are a Colorado-licensed electrical contractor and we are licensed in each of the metro areas, counties and municipalities, as they require. All of our electricians are Colorado-licensed journeymen.
Are you insured?
Yes, for liability and workers compensation. Our insurance certificate is available to anyone ordering work.
Is your work guaranteed?
Electri-Serve stands behind our workmanship and the integrity of our wiring. Our labor is warrantied for one year from the date of installation. Any defective or non-working parts that were provided by Electri-Serve that are under the manufacturer’s warranty will be provided at no cost to the original customer. If the manufacturers’ warranty exceeds one year, the replacement materials will be provided at no cost, but labor charges will apply.
Can I rely on your estimates?
We make estimates, but if an estimator comes out and looks at your job, the price we give you is a quote. You will be charged the quoted amount unless you add or delete work to be done.
Do I have to pay travel time?
Yes, to your job only. We think that is the fairest way. Some companies don’t charge travel time but they charge more than their hourly rate for the first half hour on the job. We have found that with our trucks distributed over the metro area and with efficient scheduling, the typical travel time is only 15 or 20 minutes of the first hour. The rest of the hour is applied to the time billed for your project.